Currently, the plan would be daily, but UHT would like to see what bidding firms
would suggest, especially if the firm has experience maintaining EVS services in a
BHC environment.

The EVS contractor will be responsible for managing all linen throughout the
facilities, maintaining appropriate par levels (the standard inventory level of linens
needed), ensuring timely delivery of clean linens, and coordinating timely pickup of
soiled linens. Bidding firms must provide experience of managing similar services
and how they would successfully meet these requirements at UHT.

Yes, several buildings require day porter staTing for on-demand servicing outside
normal scheduled cleaning activities. According to our cleaning frequency
specifications in Exhibit B, we require twice-daily 'Police Cleaning' for public
restrooms, staT restrooms, skywalks/public areas, the Children's Village, and the
SEC Rooftop Garden. These tasks involve maintaining cleanliness throughout the
day by performing spot cleaning, trash removal, and ensuring facilities remain in
good condition between regular cleaning schedules. The day porters would be
responsible for these tasks as well as responding to immediate cleaning needs that
arise during business hours.

Most cleaning is currently done during normal operating hours with anything that
creates a disruption such as vacuuming done at the end of the work day or Friday
afternoons.

Yes, the provider must provide EVS staT uniforms. It is up to the supplier if they will
provide the shoes or develop requirements for EVS staT to provide their own pre-
approved shoes.

Yes, UHT will provide oTice spaces for suppliers needs.

No other KPIs at this time. This is very important to UHT and we eagerly await the
bidding companies suggestions for KPI implementation and monthly reporting.

EVS is currently operating at 93.55% of its budgeted staTing capacity, with 5 open
positions remaining unfilled. However, it's worth noting that the department is
relying on temporary staT for 13.79% of its workforce, with a particularly high
percentage (50%) of supervisors being temporary employees.

• UHT follows OU Health Corporate Health and Wellness Employee Immunization
  Requirements. Requirements to include, but not limited to: Immunization history
  includes documentation of immunity to Measles, Mumps, Rubella, Varicella,
  Tetanus, Diphtheria and Pertussis (Tdap), and Influenza (during flu season). A
  tuberculosis screening utilizing Interferon Gamma Release Assay (IGRA) or TB skin
  test (TST). Only a previous negative IGRA or positive IGRA with documented
  treatment plan within the previous 364 days would negate this requirement. If there
  are any changes in requirements from the Joint Commission or OU Health, those
  changes will be required for this contract.
• Background checks are also required.

While it's preferred that the recruiter be local to Oklahoma City, this isn't an
absolute requirement. Based on our experience, having a local recruiter has proven
valuable in overcoming staTing challenges. In the past, not having local recruitment
resources has been one of the biggest obstacles to filling positions eTiciently. The
selected firm will ultimately be responsible for maintaining required staTing levels
regardless of the recruiter's location. In your proposal, please demonstrate your
recruitment success in similar environments and outline your specific staTing
strategy for UHT. Your plan should clearly show how you'll ensure appropriate
staTing levels are consistently maintained throughout the contract.

Yes, the current wages on Exhibit C are correct. UHT is open to wage rate
adjustments based on evidence of current market rates.

https://uhat.org/administrative-rules

Employee engagement is important to UHT. It is seeking a partner who can help
establish an eTective employee engagement system, as there is currently no formal
measurement program in place to develop scores. Bidding firms must provide
examples of successful employee engagement programs you have implemented for
other clients. Likewise, how will your company tailor your approach to the unique
needs of UHT.

This is a strategic decision to prepare for the upcoming Behavioral Health Center
(BHC) facility, scheduled to open in December of 2026. All EVS training protocols
must be completed by July of 2026 to be prepared for the opening.

Net 30 days

Yes

It is estimated to be 50%

• Yes, the 1CALL Cloud app can be added to the selected firms own tablet devices
  because it is web-based. This application has been developed in-house.
• UHT is interested to see how the selected firm can work with UHT’s developers and
  to integrate both systems so that staT can easily monitor and close out requests.
  The bidding firm should provide evidence of doing this elsewhere or provide
  specifications of how they would go about creating a way for both systems to
  communicate eTectively.

Similar to the supplies and equipment, UHT wants to explore both scenarios
regarding the maintenance and repair of capital equipment. UHT is open to the
selected firm handling maintenance and repair if they can demonstrate cost
advantages or eTiciencies.

UHT is responsible to provide replacement capital equipment.

UHT is open to either options, with UHT purchasing supplies and equipment directly
with consultation from the selected firm or having the selected firm handle these
purchases if they can demonstrate cost advantages such as access to national
purchasing contracts. UHT is looking for the most cost-eTective approach and
having a partner who has the expertise to manage the needed supplies, par levels,
etc.

• Yes, these positions (EVS Director and Assistant Director) will function as
  administrative oversight of services provided by the selected supplier within this
  RFQ. The selected firm's EVS management team will report to UHT's EVS Director
  and Assistant Director.
• UHT envisions these positions ensuring that the selected firm meets all
  expectations outlined in the RFQ. While the selected firm can include your own
  management team to direct and oversee contracted hourly staT in your proposal,
  these managers would ultimately report to the UHT's EVS Director and Assistant
  Director in the oversight structure.
• Each firm is encouraged to propose how they suggest structuring this partnership
  arrangement. In your proposal, you can explain your recommended organizational
  structure for this partnership and how your management team would work with
  UHT's oversight positions.

Thursday, April 10, 2025 by 5:00 PM CDT

Each firm can bring up to 3 individuals.